Privacy Policy.

We collect information used to provide and improve CitiFoods services.

a) Personal Information

• Name — Required for account creation and order processing.
• Email — Used for registration, communication and support.
• Phone Number — Used for account verification and customer support.

b) Location Information

We may collect real-time location information to:

• Deliver your order accurately.
• Enable delivery personnel to locate you efficiently.
• Provide location-based services and recommendations.
• Location data is collected when the app is in use and permission has been granted.

c) Storage Access

• Allow delivery personnel to upload documents for verification.
• Enable uploading of service-related images.
• We only access files that you choose to upload.

d) Camera Access

• Allow delivery personnel to capture images for service verification.
• Enable users to upload profile pictures or service images.
• We do not access your camera without permission.

e) Usage Data

• Features you access.
• Time spent on the app.
• Errors or performance issues.

We use the information we collect to:

• Provide, operate and maintain our services.
• Process orders and facilitate delivery.
• Improve customer support and service quality.
• Enhance security and prevent fraud.
• Comply with legal and regulatory requirements.

Information may be shared with:

• Delivery Personnel — To fulfill and deliver orders.
• Third-Party Service Providers — For payment processing, customer support and app functionality.
• Legal Authorities — If required by law or to protect against fraud or security threats.

We take reasonable measures to protect data from unauthorized access, use or disclosure, including:

• Encryption of sensitive information.
• Secure access controls.
• Regular security audits.

You have the right to:

• Access, modify or delete your personal information.
• Withdraw consent for location and camera access through your device settings.
• Opt out of marketing communications.

We retain personal information only as long as necessary to:

• Provide our services.
• Comply with legal requirements.
• Resolve disputes and enforce agreements.

The CitiFoods app may contain links to third-party websites or services. CitiFoods is not responsible for the privacy practices of these third parties. Please review their policies separately.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Continued use of the app after updates means you accept the revised policy.